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How to Use Quick Replies and Canned Responses

AI Model Training & Export:

How to Use Quick Replies and Canned Responses

 

Quick replies and canned responses can help you answer common questions faster.

 

Here’s how to use them:

  1. Create Canned Responses: You can create and manage your canned responses from the "Replies" section in the side navigation menu.
  2. Use in Chat: In the chat interface, you can access your canned responses by clicking on the "Replies" button in the message input area.
  3. Use in AI Agents: You can also use canned responses in your AI Agents by using the "Send Message" node and selecting a canned response.

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